Shipping Policy

Turnaround

While we will strive to process and despatch all orders as quickly as possible, they will be shipped no later than 48 hours after payment has been received Monday - Friday 8am - 5pm unless otherwise stated. i.e. Pre-orders on stock.

Carriers

We currently use the following carriers to deliver our orders to New Zealand only:

  • NZ Couriers (New Zealand and Australia) - Tracked

PO Boxes

We get our products delivered by courier, so unfortunately we cannot send to PO Boxes.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based value of your order, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.