Returns Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Sianna Skincare
Returns Tracking #
8/38 Barrys Point Road, 
Takapuna, Auckland, 0622
New Zealand

3. Include in your package any relevant information, the reason for your return and the original receipt.

Return Exceptions

Returned items will be assessed on a case by case basis at our discretion.

Shipping Fee

We do not refund the original shipping and handling that you paid on the order.